Certified in People & Culture Management – STARTER (CPCM-S )

Key Content

This foundational module introduces the heart of Human Resources—the Employee Lifecycle. Designed for beginners and early-career professionals (0–2 years of experience), it gives you a complete understanding of what HR truly means in the workplace today.

You’ll start by exploring the strategic role of HRM and how it has evolved from traditional personnel management to a key business driver—especially in Myanmar’s fast-changing corporate landscape. You’ll learn how each stage of the employee lifecycle—from attraction to exit—affects your company’s success and how HR’s core functions fit into each stage.

Not only that, this course goes beyond theory. In our practical sessions, you’ll build real-world HR workflows, design custom templates and policies, and get hands-on with tools like Power BI and QHRM HRIS. You’ll solve a real case study for a 100-employee company, practice answering 100 common HR interview questions, and leave with a productivity cheat-sheet that will help you shine in any HR team.

By the end, you’ll not only understand HR—you’ll be ready to do HR confidently.

Learning Objectives

• Define Human Resource Management and explain its strategic importance in modern organizations.
• Describe the evolution of HR globally and in Myanmar.
• Identify and explain the stages of the employee lifecycle and their business impact.
• Map core HR functions (Recruitment, L&D, Performance, etc.) to each lifecycle stage.
• Understand basic Myanmar labor laws and HR compliance requirements.
• Create HR workflows from onboarding to exit.
• Design and customize HR templates and policies suited for growing businesses.
• Analyze and visualize HR data using Power BI and QHRM HRIS.
• Confidently answer common HR generalist interview questions.
• Apply learned concepts to real-life company scenarios through case-based learning.

Course Structure

Key Content

This module is designed to build a solid foundation in Talent Acquisition, which is one of the most critical responsibilities in HR. Whether you are hiring for startups or established organizations, this module gives you the complete know-how of hiring the right talent—from drafting job descriptions to legally compliant hiring practices in Myanmar.

You will learn the entire recruitment process, including sourcing strategies, creating an employer brand, screening techniques, and how to conduct interviews that are fair and effective. We will also introduce important metrics and KPIs that every recruiter must track to measure efficiency.

In the practical sessions, you’ll gain hands-on experience in writing job descriptions using AI tools, screening real CVs through Applicant Tracking Systems (ATS), conducting mock interviews, and reviewing actual company hiring funnels. Finally, you’ll receive focused interview preparation guidance tailored to talent acquisition roles.

By the end of this module, you’ll have the skills to run a full-cycle recruitment process with confidence and compliance.

Learning Objectives

• Understand the full-cycle recruitment process and the role of HR in each step.
• Apply sourcing strategies and design effective job advertisements.
• Differentiate between screening, shortlisting, and structured interviewing techniques.
• Track and evaluate recruitment performance using key metrics and KPIs.
• Understand the legal dos and don’ts of hiring in Myanmar.
• Use AI and ATS tools to improve efficiency in the hiring process.
• Conduct mock interviews and evaluate candidate fit.
• Gain clarity on how real companies build recruitment funnels.
• Prepare confidently for talent acquisition-focused HR interviews.

Course Structure

Key Content

Data is the backbone of every HR decision—from payroll accuracy to legal compliance. This module equips you with the knowledge and tools needed to manage employee data responsibly, efficiently, and legally.

You’ll learn why accurate recordkeeping is not just an admin task, but a compliance and audit safeguard. We explore the shift from paper-based to digital HR systems, walk through Myanmar’s labor regulations around data privacy and contracts, and discuss what it takes to be audit-ready at all times.

On the practical side, you’ll use real HRMS tools to build employee files, simulate internal HR audits, and learn how to prepare organizational charts and documentation that are inspection-ready. You’ll explore compliance risks in startups and multinational companies (MNCs), and prepare for real HR interviews focused on data handling and HRIS tools.

By the end of this module, you’ll not only understand employee data compliance—you’ll be able to demonstrate it confidently in any HR environment.

Learning Objectives

• Explain the importance of accurate and up-to-date employee records in HR management.
• Distinguish between manual and digital recordkeeping and know when to use each.
• Understand Myanmar labor law requirements regarding employee documentation and data privacy.
• Demonstrate how to organize HR data for audit-readiness.
• Utilize HR Information Systems (HRIS) for compliant and efficient employee data management.
• Create practical HR checklists, forms, and organizational charts.
• Identify compliance challenges in small vs large organizations.
• Answer interview questions related to HR audits, employee records, and digital systems.

Course Structure

Key Content

Payroll is not just about paying employees—it’s about building trust, ensuring compliance, and managing costs effectively. This module dives deep into the core of payroll processing and compensation strategy, helping early-career HR professionals master everything from payslip structure to taxation.

Participants will learn how to build payroll from scratch, manage tax (Personal Income Tax) and SSB (Social Security Board) contributions, and design compensation plans that align with legal and business goals. Through real-world tools like Excel and QHRM’s Payroll Module, they’ll be able to simulate actual payroll environments.

This module empowers learners to understand compensation philosophy, benefits policy, incentive structures, and payroll audits—so they can become reliable payroll coordinators or future compensation strategists.

Learning Objectives

• Understand key components of payroll and compensation.
• Apply Myanmar tax (PIT) and Social Security Board (SSB) rules in payroll computation.
• Design salary structures for various job levels.
• Manage benefits and incentive policies in line with legal norms.
• Conduct payroll audits and ensure compliance.
• Build working payroll models using Excel and QHRM.
• Answer practical payroll-related interview questions confidently.

Course Structure

Key Content

Performance Management is not just about annual appraisals—it’s about building a performance culture that drives business results. In this expanded module, trainees will gain deep insight into how modern performance frameworks like OKRs (Objectives and Key Results), 360-Degree Feedback, Management by Objectives (MBO), and Balanced Scorecards are transforming organizations.

This module offers hands-on guidance to design performance appraisal systems tailored to organizational goals. You will not only learn how to track KPIs (Key Performance Indicators) but also how to align them with business outcomes, improve feedback quality, build high-performing teams, and ensure compliance with HR best practices.

In the practical sessions, you will create dashboards, write feedback reports, simulate real performance review cycles, use QHRM’s PMS tools, and solve real company challenges. You’ll also get equipped with a performance productivity cheat-sheet and tackle real-life interview questions asked in HR roles.

This module is essential for HR professionals seeking to master performance design, execution, and optimization.

Learning Objectives

• Understand various performance management frameworks: OKRs, KPIs, Balanced Scorecard, 360-Degree Feedback, and MBO.
• Build a complete performance appraisal system from goal setting to review.
• Use HR technology (QHRM) to implement, manage, and report on performance metrics.
• Conduct performance calibration sessions and performance improvement plans.
• Align employee performance with organizational strategy.
• Improve employee feedback culture using structured templates and tools.
• Prepare for real-world HR interviews with performance-focused questions.
• Handle legal and ethical issues in performance management and documentation.

Course Structure

Theory (10 Hours)

Practical (20 Hours – 10 Sessions)

Key Content

This module provides a practical and strategic understanding of how training and development can transform employee performance and support organizational growth. Whether you are preparing for an internal training program or designing a large-scale corporate learning roadmap, this course will equip you with the tools to succeed.

You will begin by learning how to identify learning needs, design meaningful training programs, and evaluate their effectiveness using various models like ROI (Return on Investment) and Kirkpatrick’s framework. You’ll also explore how to map skill matrices, create IDPs (Individual Development Plans), and align them to career paths and business goals.

During the hands-on sessions, you’ll create a real L&D calendar, simulate an internal training session, and learn to build training ROI models. Through a manufacturing-based case study, you’ll understand how to structure learning interventions in operational environments.

By the end, you will be able to confidently plan, execute, and measure L&D activities that make a real impact in any organization.

Learning Objectives

• Explain the strategic role of Learning & Development in HR.
• Conduct a Training Needs Analysis (TNA) and build a competency map.
• Choose appropriate delivery methods for different types of training.
• Evaluate training effectiveness using ROI and other models.
• Design career progression maps and skill development frameworks.
• Build real-life L&D calendars and training materials.
• Simulate effective training facilitation techniques.
• Demonstrate practical use of tools like LMS (Learning Management Systems).
• Analyze training challenges through real case studies.
• Prepare for common HR training interview scenarios with confidence.

Course Structure

Key Content

This module explores how to create meaningful employee experiences, drive workplace satisfaction, and build a strong organizational culture. Employee engagement is not just about team outings or surveys—it’s about creating emotional commitment to work and aligning individual goals with company values.

You’ll understand what motivates people, how to design inclusive workplaces, and how culture impacts retention. We’ll look at real-world practices like pulse surveys, feedback channels, and recognition programs that shape positive workplaces. You’ll also learn how to analyze survey results and link culture to productivity.

By the end of this module, you’ll be equipped to design company-wide engagement strategies, conduct culture audits, and lead initiatives that improve employee morale and employer brand.

Learning Objectives

• Understand key drivers of employee engagement and satisfaction.
• Design and run employee engagement surveys and interpret results.
• Create culture initiatives that improve inclusion, retention, and performance.
• Manage workplace conflicts through structured feedback and dialogue.
• Align company values and employer branding through culture programs.
• Lead workplace culture-building activities tailored to business needs.
• Confidently handle engagement-related questions in interviews.

Course Structure

Theory (5 Hours)

Practical Sessions

Key Content

In today’s digital-first world, HR professionals must be tech-savvy to drive efficiency, accuracy, and strategic insight. This module equips you with a strong foundation in HR Technology (HR Tech) and guides you through the real-world use of QHRM — Myanmar’s most comprehensive HRIS (Human Resource Information System).

We start by introducing the purpose and evolution of HR Tech, covering essential systems like Applicant Tracking Systems (ATS), Performance Management Systems (PMS), Payroll Software, and HR Analytics Dashboards. You’ll discover how automation, artificial intelligence (AI), and data visualization are transforming HR decision-making and employee experiences.

During the practical sessions, you will dive into QHRM itself — from basic navigation and module setup to using the platform for hiring, payroll, reporting, and more. You’ll create your own dashboards, build HR workflows, and learn to automate repetitive tasks. The final sessions will prepare you to demonstrate your system literacy confidently in job interviews.

By the end of this module, you’ll not only understand HR Tech — you’ll be ready to implement it.

Learning Objectives

• Explain the importance and types of HR Technology used in modern organizations.
• Describe the core functions of software like ATS, PMS, Payroll, and BI tools.
• Understand the role of automation and AI in HR operations and strategic decision-making.
• Explore the benefits and features of QHRM HRIS and how it applies to real HR workflows.
• Build real-time HR dashboards and workflows inside QHRM.
• Automate basic HR processes such as leave approval, onboarding, and performance review.
• Confidently answer system-based HR interview questions with hands-on examples.
• Appreciate how HR Tech increases accuracy, compliance, and productivity in HR departments.

Course Structure

Key Content

HR Operations is the engine room of every Human Resources function. This module dives deep into the daily execution of HR practices and the behind-the-scenes processes that ensure compliance, consistency, and operational excellence. From managing employee documents to planning internal audits, this module gives learners the capability to manage real-world HR operations confidently.

You will explore the documentation processes, understand Myanmar’s labor compliance frameworks, and learn how HR prepares for audits and inspections. The practical sessions make this module even more valuable, as you’ll build real-life calendars, write actual policies, and conduct simulated HR audits. You’ll walk away fully equipped to keep your HR department organized, legally compliant, and audit-ready.

This module is a must for anyone aspiring to manage HR operations at scale or become a dependable HR Generalist or HR Officer in any organization.

Learning Objectives

• Understand core HR operations activities and their role in business continuity.
• Prepare and organize HR documentation in line with legal and operational standards.
• Draft internal HR policies and handbooks aligned with company needs.
• Build an annual HR operations calendar with tasks, deadlines, and responsibilities.
• Prepare for internal and external audits using checklists and mock inspections.
• Handle audit questions and address compliance gaps proactively.
• Gain practical experience with creating and managing operational templates.
• Demonstrate confidence in audit-readiness in HR interviews and real roles.

Course Structure